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Privacy Policy

Data controller: Illingworth Research Group Limited and Illingworth Research Group Pty (hereinafter known as ‘Illingworth’)

Illingworth are committed to protecting and respecting your privacy.

This privacy policy sets out how Illingworth uses and protects any information that you give to Illingworth when you use this website.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Illingworth may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What we collect

We may collect the following data about you::

  • Information that you provide by filling in the contact form on our company website (Name and contact information, including email address).
  • We may collect information about your computer, including where available your Internet Protocol (IP) address, operating system and browser type.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send newsletters which we think you may find interesting using the email address which you have provided.
  • We may use your IP address, operating system details and browser type to help us administer the website and improve your browsing experience. This is statistical data used in aggregate and does not identify any individual.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.


We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.

The computer systems on which your data is stores are protected by the following measures: Physical security (to ensure unauthorised users are unable to access the machines themselves), electronic security systems (to ensure only authorized users are able to access your data via electronic means) and managerial processes (making sure that only those people who should be accessing your data are able to do so).

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes.  If you would like to no longer receive marketing information from Illingworth, you can request that your details are deleted and no longer used for this purpose. You also have the option to unsubscribe from mailing lists within any marketing emails.

You additionally have the right to change incorrect or incomplete data that Illingworth may hold on you.  We will promptly correct any information found to be incorrect.

If you would like to exercise any of these rights, please contact info@illingworthresearch.com or you can follow the instructions for unsubscribing within the marketing email you’ve previously received from us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to Illingworth Research Group Ltd, Suite 5, Silk House, Park Green, Macclesfield, Cheshire, SK11 7QJ.