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PatientGO Privacy Policy Thai

PatientGO นโยบายความเป็นส่วนตัว

The sponsor's nominated clinical trial/third-party sponsor has asked Illingworth Research Group Ltd. to facilitate travel, accommodation and/or expenses for your clinical trial (clinical trial) as part of the clinical trial, and in order for us to achieve this, we are required to collect, store and share your personal information. This means that we collect and use personal information about you.

This Policy sets out how we collect and use personal information about you. To facilitate travel, accommodation and reimbursement services (also known as PatientGO) in accordance with the GDPR and data protection laws. This policy applies only to trial participants who will use the Services. Personal information you provide to us While using the app, it is separate and not related to clinical trial data. As set forth in your consent document made with the sponsor's nominated clinical trial/third party sponsor.

Please read this document carefully to understand our practices regarding your personal information and how we use information about your app and services.

 

App installation consent

Under data protection laws, we are required to provide you with certain information about ourselves. How we process your personal information and for what purposes As well as your rights in relation to your personal information.

By installing the App, you consent to us processing your personal data and special categories of information (e.g. name, contact details, passport details, etc.). Financial and Medical Information) as described in this Policy.

 

How do you withdraw consent?

 You can change your mind and withdraw your consent at any time by contacting us at PatientGO@illingworthresearch.com, but doing so will not affect the lawfulness of the data processing that was already carried out before the withdrawal of your consent. Please note that withdrawing consent may affect our ability to process your request within the app, such as reimbursement of costs.

 

Basics

This Policy (together with the End User License Agreement, as defined in the https://illingworthresearch.com/patientgo-terms (EULA), as well as any additional terms of use incorporated into the EULA, are collectively referred to as our Terms of Use) apply to your use of the following:

  • Version 1 of the PatientGO mobile application software (the app) is available on both Google Play and the Apple Store. (Equipment)
  • The PatientGO Services accessible through the App (the Service) located on the App's website or any other of our websites (the Service's website). This Policy sets out the principles for personal information (including special categories of information) that we collect from you or that you provide to us and that we will process.
  • This app is not intended for use by children ("children" are individuals under the age of 18). In the case where the clinical trial participants are children who wish to use the app and services, the app will be published and the services will be delivered only if the person responsible for parenting the child is the user of the app. Please read the following carefully to understand our practices regarding your personal information (including special categories of information) and how we handle it.

 

We describe the different categories of personal data. Here [Links to descriptions of the categories of personal information are below] and we have explained what special categories of information are below.

Important information and who we are

Illingworth Research Group Co., Ltd. is the controller of the App and is responsible for your personal information (collectively, "Illingworth", "we", "us" or "our" in this Policy).

If you have any questions about this Privacy Policy, please contact us as detailed below.

 

Contact Details

 All our details are:

  • Full Name of Legal Entity: Illingworth Research Group Limited
  • Email Address: PatientGO@illingworthresearch.com
  • Postal Address: 1 Pinehurst Road, Farnborough GU14 7BF

You have the right to lodge a complaint with the Office of the Data Commissioner (ICO), the UK regulator, regarding data protection issues or other competent supervisory authorities of an EU member state. If the app is available outside the UK, you can download it at any time.

 

Changes to the Privacy Policy and Your Obligation to Notify Us of Changes

We review our Privacy Policy on a regular basis. The policy was last updated on June 23, 2020.

We reserve the right to update this Privacy Policy at any time without prior notice. We encourage you to check our Privacy Policy regularly to see if there are any changes.

Personal data and special categories of information about you that we hold in our possession. It needs to be accurate and up-to-date. Tell us If the information changes, During the ongoing relationship between you and us.

 

Information We Collect About You

 We may collect, use, store and transfer the following categories of personal information about you:

  • Identification Information
  • Contact Information
  • Financial Information
  • Transaction Information
  • Device Information
  • Content Information
  • Historical Information
  • Usage Information
  • Special types of data

  

Special types of data

 We collect special categories of personal information about you (which may include details about your race or ethnicity. We will collect and process special categories of information. Only if it is necessary to fulfill your request within the app, such as travel or accommodation.

 

How is your personal information collected?

 We will collect and process the following information about you:

  • Information You Provide Us This type of information is information (including personally identifiable information, contact information and financial information) about you that you have given us your consent to us by filling out a form on the App and Service websites (collectively, our website) or by communicating with us (e.g., via email or chat), including information that you have provided to us. When you register to use the app's website. Download or sign up for the app to subscribe to our services Search for an app or service, and if you're using an app to make your travel and accommodation requests more convenient. Cash Back Report a problem with our app, our Services or any of our websites. If you contact us, we will keep a record of such communication.
  • Information about you and your device that we collect every time you visit our website or use our app. We collect this information automatically using cookies and other similar technologies.
  • Information we obtain from other sources, including third parties and sources accessible to the general public. We will receive personal information about you from various third parties. As follows:
    • Identification and contact information from the trial sponsor or the trial sponsor's nominated third party. This may be within or outside the European Union.

 cookie

We use cookies and/or other tracking technologies to distinguish you from users of the App, its website, appstore, or other service websites, and to remember your preferences. It also allows us to improve our apps and websites. Read more about the cookies we use, the purposes for which we use them, and how you can exercise your choices regarding the use of your cookies. Email PatientGO@illingworthresearch.com

 

How we use your personal information and special categories of information

We will only use your personal information where permitted by law. Generally, we will use your personal information in the following situations:

  • Where you have given your consent before processing the data.
  • In case you need to fulfill a contract. that we are going to do or have done with you.
  • Where necessary to our legitimate interests (or those of third parties) and your interests and fundamental rights do not outweigh such interests.
  • Where we need to comply with a legal or regulatory obligation.

จุดประสงค์ที่เราใช้ข้อมูลส่วนบุคคลและข้อมูลประเภทพิเศษของคุณ

จุดประสงค์/กิจกรรม ประเภทข้อมูล

 

หลักการทางกฎหมายในการประมวลผลข้อมูล

 

เพื่อติดตั้งแอปและลงทะเบียนคุณเป็นผู้ใช้แอปใหม่

 

ข้อมูลระบุตัวตน
ข้อมูลติดต่อ
ข้อมูลด้านการเงิน
ข้อมูลอุปกรณ์
คำยินยอมของคุณ
การปฏิบัติตามสัญญาที่ทำไว้กับคุณ
จำเป็นแก่ประโยชน์อันชอบด้วยกฎหมายของเรา (เพื่อคืนค่าใช้จ่ายให้คุณ)
เพื่อประมวลผลคำขอในแอปและส่งมอบบริการต่าง ๆ รวมถึงการจัดการคำขอเดินทาง/ที่พัก และปฏิบัติตามคำขอเบิกค่าใช้จ่ายคืน

 

ข้อมูลระบุตัวตน
ข้อมูลติดต่อ
ข้อมูลด้านการเงิน
ข้อมูลธุรกรรม
ข้อมูลอุปกรณ์
ข้อมูลตำแหน่งที่ตั้ง
ข้อมูลประเภทพิเศษ
คำยินยอมของคุณ
การปฏิบัติตามสัญญาที่ทำไว้กับคุณ
จำเป็นแก่ประโยชน์อันชอบด้วยกฎหมายของเรา (เพื่อคืนค่าใช้จ่ายให้คุณ)
เพื่อจัดการความสัมพันธ์ระหว่างเรากับคุณ รวมถึงการแจ้งให้คุณทราบถึงการเปลี่ยนแปลงของแอปหรือบริการ ข้อมูลระบุตัวตน
ข้อมูลติดต่อ
ข้อมูลด้านการเงิน
ข้อมูลประวัติ
คำยินยอมของคุณ
การปฏิบัติตามสัญญา ที่ทำไว้กับคุณ
จำเป็นแก่ประโยชน์อันชอบด้วยกฎหมายของเรา (เพื่ออัปเดตบันทึกและวิเคราะห์วิธีที่ลูกค้าใช้บริการของเรา)
จำเป็นแก่การปฏิบัติตามภาระหน้าที่ทางกฎหมาย (เพื่อแจ้งให้คุณทราบถึงข้อกำหนดและเงื่อนไขที่เปลี่ยนแปลงไป)
เพื่อจัดการและปกป้องธุรกิจของเราและแอปนี้ รวมถึงการแก้ไขปัญหา การวิเคราะห์ข้อมูลและการทดสอบระบบ ข้อมูลระบุตัวตน
ข้อมูลติดต่อ
ข้อมูลอุปกรณ์
จำเป็นแก่การปฏิบัติตามภาระหน้าที่ทางกฎหมาย (เพื่อทำธุรกิจ ส่งมอบบริการบริหารและเทคโนโลยีสารสนเทศ ความปลอดภัยของเครือข่าย)

Disclosure of Your Personal Information

Where you consent to provide us with your personal information and special categories of information. We will ask for your consent to share your personal information with third parties, as set out below, for the purposes set out in the [Purposes for which we will use your personal information]:

  • Third parties in the company as defined in the Glossary.
  • Third parties outside the company as defined in the Glossary.
  • Third parties we may choose to sell We may acquire other businesses or merge with them. If our business changes, The new owner also has the right to use your personal information and special categories of information. in the same manner as set forth in this Privacy Policy.

 

International Data Transfers

Many of our external third parties are outside the EEA. The processing of their personal data will also include the process of transferring the data outside the EEA.

If we transfer your personal information outside of the EEA, we will guarantee a similar level of data protection. By ensuring that at least one of the following protective measures is observed:

  • We will only transfer your personal data to countries that the European Commission considers to have an adequate level of personal data protection. For more information, see European Commission: Adequate protection of personal data in countries outside the EU.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission that provide the same level of protection for personal data as in Europe. For more information, see European Commission: Standard Contracts for the Transfer of Personal Data to Third Countries.
  • If we use a service provider in the United States, we may transfer information to them. If they participate in the EU-US Data Transfer Privacy Shield Scheme, they will be subject to the Privacy Shield Scheme. To provide a similar level of protection for personal data shared between Europe and the United States. For more information, see European Commission: Privacy Shield Scheme for Data Transfers between the EU and the United States.

Please contact us. If you would like more information about the specific mechanisms we use when transferring your personal information outside the EEA, please contact us for more information.

 

Data security

All the information you provide to us is stored on a secure server. Data stored "without movement" on our secure servers is protected. By encrypting data according to industry standards. Where we have provided (or if you have chosen to) Password to enable you to access certain parts of our website. You will be responsible for keeping this password confidential. We ask that you do not share your password with others.

Once we receive your information, we use strict security processes and features to try to prevent accidental loss of your personal information. Used or accessed without permission. Information transmitted between you, as a user (end user) and Illingworth as part of the Services, is protected by industry-standard data encryption methods. Data stored on servers is protected by encryption. And it will have the most advanced firewall system to prevent unauthorized access to data.

No personally identifiable information is stored on the device for the end user. Two encrypted tokens are stored on the device for the end user, making it easy to log in.

We have a process in place to deal with suspected personal data breaches and will notify you and the relevant regulator. When we need to do so, according to the law.

Data Retention

By law, we are required to collect basic information about you (including contractual information). Identification Information Financial and transaction information) for seven years after you have successfully participated in the clinical trial. For the purpose of financial audit.

In some cases, you can ask us to delete your information. For more information, please see [Your Legal Rights]. below

In some cases, we will anonymize your personal information (so that it can no longer be linked to you). In such cases, we may use this information indefinitely without notifying you.

 

Your legal rights

ในบางกรณี คุณมีสิทธิ์ดังต่อไปนี้ที่เกี่ยวข้องกับข้อมูลส่วนบุคคลของคุณ ตามกฎหมายคุ้มครองข้อมูล

Please click the links below to read more about these permissions:

  • Request access to your personal information (collectively referred to as "Data Subject Access Requests")
  • Request correction of the personal information we hold about you.
  • Request deletion of your personal information
  • Object to the processing of your personal data without exceeding the scope of a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to the processing for this reason because you feel it affects you. Fundamental rights and freedoms
  • Request restriction of processing of your personal data
  • Request the transfer of your personal information to you or to a third party.
  • Withdraw our consent based on your consent to the processing of your personal data at any time.

 

You can exercise these rights at any time by contacting us at 1 Pinehurst Road, Farnborough GU14 7BF หรือ  PatientGO@illingworthresearch.com  

glossary

Legal principles

Consent means the processing of your personal data. In case you have shown that you have agreed. In the form of a statement or decision, the data is expressly processed for any particular purpose. Consent will be valid. If provided independently, specifically, based on complete information and an unambiguous representation of your needs. You can withdraw your consent at any time.

EEA stands for European Economic Area.

Legitimate interests It means the benefit of our business in doing or managing our business to enable us to deliver the best service/product and the best and safest experience to you. We will ensure that we consider and weigh the potential impact on you (both positive and negative) as well as your rights before we process your personal data for our legitimate interests. We will not use your personal information to carry out activities where the impact on you outweighs our interests (unless we have your consent or are otherwise required or permitted by law). You can request more information about how we assess our legitimate interests. Compare the potential impact on you from any particular activity by contacting us.

 

Performance of a contract Means processing your data. Where it is necessary for the performance of a contract, to which you are a party or to carry out your request prior to entering into such a contract;

Compliance with legal obligations means the processing of your personal data. Where it is necessary to comply with a legal obligation to which we must comply.

outsider

 

Third parties in the company

Other companies in the Illingworth Group that act as controllers or joint processors of personal data based in Spain. France, Italy, Australia and the United States, as well as providing information technology and systems management services, as well as leadership reporting.

 

Third Parties

Service providers who act as personal data processors and provide information technology and system management services.

Professional advisors who act as controllers or joint processors of personal data, including lawyers, persons in key positions in banks, auditors, and insurers who provide banking advisory services. Law, Insurance & Accounting

Service providers who act as processors of personal data and provide travel, accommodation and transportation services to you as part of the services.

UK Revenue and Customs Authority Regulators and other authorities acting as joint processors and controllers of personal data who are based in the United Kingdom and are required to report on personal data processing activities in certain circumstances.

 

Your legal rights

You have the right to:

  • Request access to your personal data (commonly referred to as a "data subject access request") which will enable you to obtain a copy of the personal data we hold about you in order to verify that we are lawfully processing your data.
  • This will allow you to correct any incomplete or incorrect information about you that we hold about you, even if we need to verify the accuracy of any new information you provide to us.
  • Request deletion of your personal information, which will allow you to request that we delete your personal information. In the absence of a good reason, let us continue to process such information. You also have the right to ask us to delete your personal information. In the event that you have exercised your right to object to data processing (see below). Where we may be processing your information unlawfully or we need to delete your personal information to comply with local laws. Please note, however, that we may not be able to comply with your request for deletion for certain legal reasons, which we will notify you. If applicable, when you submit your application.
  • Object to the processing of your personal data In the event that we are relying on a legitimate interest (or that of a third party) and there is something in your case that makes you want to object to the processing, for this reason, because you feel it would affect your fundamental rights and freedoms. In some cases, we may demonstrate that we have good legitimate grounds for processing your information. This takes precedence over your rights and freedoms.
  • This will allow you to request that we suspend the processing of your personal information in the following cases:

(a) If you want us to make the information accurate;

(b) where our use of the information is unlawful but you do not want us to delete the information;

(c) Where you want us to collect the information; Although we don't need it anymore because you want to create Exercising or defending legal claims, or

(d) You have objected to our use of the information, but we need to check whether we have overriding legitimate grounds for using the information.

  • Request the transfer of your personal information to you or a third party. We will provide you with your personal information. In a structured way. Generic and machine-readable to you or a third party of your choice. Please note that this right only applies to automated data that you have given us consent to use in the first place, or where we use it to perform a contract with you.
  • Withdraw consent at any time. Where we rely on consent to process your personal data. however This will not affect the lawfulness of the data processing carried out before you have withdrawn your consent. If you withdraw your consent, we may not be able to deliver certain products or services to you. We will notify you. If this happens, When you withdraw your consent

 

Explanation of categories of personal information

  • Identification Information: Name, surname, maiden name of a woman Username, or other similar identifiers. Marital status, position, date of birth, gender, passport information, including number, name, country of issue and expiration date.
  • Contact information: home address, email address, phone number, and emergency contact details.
  • Financial Information: Bank account and payment card details
  • Transaction information: Includes details about payments made to you and in-app requests.
  • Device information: including the type of mobile device you are using. A unique device number (e.g., your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device)] Mobile Network Information Your phone's operating system The type of mobile browser you use and time zone setting information
  • Content Information: This includes information stored on your device, including photos, videos, or other digital content.
  • Historical information: Includes your username and password, in-app request history, choices, and feedback.
  • Usage Information: Includes details of your use of the App, as well as your visit to any of our websites, including, but not limited to, traffic data and other communication information, whether required for billing or otherwise, and the resources you access.

 

Special types of data

 This includes information you provide to us and relates specifically to requests you make on the App (such as travel or accommodation requests) and may include details about your race or ethnicity. Religious or philosophical beliefs, and information about your health.