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PatientGO Privacy Policy Romanian

PatientGO Politică de confidențialitate

Illingworth Research Group Limited has been requested by the clinical trial sponsor/third party designated by it to facilitate your travel, accommodation and/or expenses related to the clinical trial (clinical trial) as part of the clinical trial. To do this, we need to collect, store, and share your personal information. personal, thus becoming the "data processing entity". This means that we hold and use your personal data. personal information.

This policy sets out how we collect and use personal information about you. to facilitate the accommodation, travel and travel reimbursement service (also known as PatientGO), in accordance with the General Data Protection Regulation (GDPR) and data protection legislation. This policy applies only to participants, who will use the Service. The personal data provided to us during the use of the application is separate and independent of the clinical trial data, as presented in the consent documentation, together with the clinical trial sponsor/its designated third party.

Please read the following information carefully to understand our practices regarding your personal data. and how we will use it in connection with the App and your use of the Service.

Consent to install the app

In accordance with data protection laws, we are obliged to provide you with certain information about who we are, how we process your data, and how we process your data. and for what purposes and your rights in relation to your personal data. personal information.

By installing the app, you consent to the processing of your personal data. personal data and data from special categories (such as your name, contact details, passport details, financial and medical information, for example) as described in this policy.

 

How to withdraw your consent

You can change your mind and withdraw your consent at any time by contacting us PatientGO@illingworthresearch.com; but this will not affect the lawfulness of any processing carried out before withdrawing your consent. Please note that withdrawing consent may affect our ability to carry out any requests you have made within the application, such as reimbursement of expenses, for example.

Introduction

This policy (together with our end user license agreement as set forth in the https://illingworthresearch.com/patientgo-terms (EULA) and any additional terms of use incorporated by reference into the EULA, together with the Terms of Use) applies to your use of the End User Agreement. a:

  • PatientGO version 1 mobile application software (App), available in both Google Play and the Apple Store. Once you've downloaded or streamed a copy of the app to your Android phone. mobile or portable device (Device).
  • the PatientGO service accessible through the application (Services) that is available on the application website or on our other websites (Service Sites). This policy sets out the basis on which any personal data (including data in special categories) that we collect from you. or that you provide to us will be processed by us.
  • This app is not intended for use by children (a "child" is any person under the age of 18) and if the clinical trial participant is a child who wishes to use the app and the service, the app is made available and services are provided only if the person who has parental responsibility for the child is the user of the app. Please read the following information carefully to understand our practices regarding your personal data. personal data (including data in special categories) and how we will process this data.

Important information and who we are

Illingworth Research Group Limited is the data controller and is responsible for your personal data. (collectively referred to as "Illingworth", "we", "us" or "our" in this policy).

If you have any questions about this privacy policy, please contact us using the details set out below.

 

Contact Date

Our complete data is:

  • Full name of legal entity: Illingworth Research Group Limited
  • Adresa de e-mail: PatientGO@illingworthresearch.com
  • Postal address: 1 Pinehurst Road, Farnborough GU14 7BF

You have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues or another competent supervisory authority in an EU Member State if the app is downloaded outside the UK.

 

Changes to the Privacy Policy and Your Obligation to Comply to inform us of changes

We conduct periodic reviews of our privacy policy. This version was last updated on June 23, 2020.

We reserve the right to update this Privacy Policy at any time without prior notice. We encourage you to check the privacy policy regularly for any changes.

It is important that personal data and data in the special categories we hold about you are not subject to personal data. to be fair and current. Please let us know if there are any changes during our relationship with you.

The data we collect about you

We may collect, use, store and transfer different types of personal data about you. as follows:

  • identity data.
  • date of contact.
  • financial data.
  • transaction data.
  • device data.
  • content data.
  • profile data.
  • usage data.
  • data from special categories.

 

Data from special categories

We collect special categories of personal data about you. (This may include details about your race or ethnicity, religious or philosophical beliefs, and information about your health.) We will collect and process data from special categories only when it is specifically necessary to fulfill any requests you make within the app, such as travel or accommodation arrangements.

How your data is collected personal?

We will collect and process the following data about you:

  • information you provide to us. This is information (including identity, contact and financial data) that you agree to provide to us by filling in forms on the App Website and Service Sites (together our Sites) or by correspondence with us (e.g. via email or chat). It includes information you provide when you register to use the app's website, when you download or register an app, subscribe to our Service, search for an app or service, and when you use the app to facilitate travel and accommodation requests, reimbursement of expenses, report a problem with an app, our services, or any of our sites. If you contact us, we will keep a record of that correspondence.
  • The information we collect about you and your device. Every time you visit one of our websites or use one of our apps, we will automatically collect personal data, including device, content and usage data. We collect this data using cookies and other similar technologies.

 

  • information we receive from other sources, including third parties and publicly available sources. We will receive personal data about you. from various third parties as shown below:
  • identity and contact details from the study sponsor or its designated third party, which may be based inside or outside the EU.

Module cookie

We use cookies and/or other tracking technologies to distinguish you from other users of the App, Appstore, or Service Sites and to remember your preferences. This helps us to provide you with a pleasant experience when you use the App or browse any of our Sites, and also allows us to improve the App and our Sites. For detailed information about the cookies we use, the purposes for which we use them and how you can exercise your choices regarding the use of cookies, please see our Cookie Policy, email PatientGO@illingworthresearch.com

Cum utilizăm datele dvs. cu caracter personal și cele din categoriile speciale

Vom folosi datele dvs. cu caracter personal numai atunci când legea ne permite acest lucru. Cel mai frecvent vom folosi datele dvs. cu caracter personal în următoarele circumstanțe:

  • în cazul în care v-ați dat consimțământul înainte de prelucrare.
  • în cazul în care trebuie să executăm un contract pe care suntem pe cale să-l încheiem sau l-am încheiat cu dvs.
  • în cazul în care este necesar pentru interesele noastre legitime (sau cele ale unei terțe părți), iar interesele și drepturile fundamentale ale dvs. nu prevalează asupra acestor interese.
  • în cazul în care trebuie să respectăm o obligație legală sau de reglementare.

Scopuri pentru care vom utiliza datele dvs. cu caracter personal și cele din categoriile speciale

Scop/activitate Tipul de date Temeiul juridic pentru prelucrare
Pentru a instala aplicația și a vă înregistra ca nou utilizator al aplicației de identitate

de contact

financiare

despre dispozitiv

Consimțământul dvs.

Executarea unui contract încheiat cu dvs.

Necesar pentru interesele noastre legitime (pentru a vă rambursa cheltuielile)

Pentru a procesa solicitările din aplicație și a furniza servicii, inclusiv gestionarea solicitărilor de deplasare/cazare și satisfacerea solicitărilor de rambursare. de identitate

de contact

financiare

despre tranzacții

despre dispozitiv

despre locație

date din categorii speciale

Consimțământul dvs.

Executarea unui contract încheiat cu dvs.

Necesar pentru interesele noastre legitime (pentru a vă rambursa cheltuielile)

Pentru a gestiona relația noastră cu dvs., inclusiv pentru a vă notifica despre modificările aplicației sau ale oricăror servicii de identitate

de contact

financiare

despre profil

Consimțământul dvs.

Executarea unui contract încheiat cu dvs.

Necesar pentru interesele noastre legitime (pentru a ține evidența actualizată și pentru a analiza modul în care clienții folosesc serviciile noastre)

Necesar pentru a respecta obligațiile legale (pentru a vă informa cu privire la orice modificare a termenilor și condițiilor noastre)

Pentru a administra și a proteja afacerea noastră și această aplicație, inclusiv depanarea, analiza datelor și testarea sistemului de identitate

de contact

despre dispozitiv

Necesar pentru interesele noastre legitime (pentru conducerea afacerii noastre, furnizarea de servicii de administrare și IT, securitatea rețelei)

Disclosure of your personal data personal

When you agree to provide us with your personal data. and those in special categories, we will also ask for your consent. to share your personal data with the third parties set out below for the purposes set out in the table [Purposes for which we will use your personal data]:

  • internal third parties as indicated in the Glossary.
  • external third parties as indicated in the Glossary.
  • third parties to whom we may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may look to acquire other businesses or merge with them. If there is a change to our business, then the new owners may use your personal data. and those in special categories in the same way as provided in this Privacy Policy.

International transfers

Many of our external third parties are based outside the EEA, so the processing of your data is not possible. will involve a transfer of data outside the EEA.

Whenever we transfer your personal data. With your personal data outside the EEA, we ensure that this transfer has a similar degree of protection by ensuring that at least one of the following safeguards is in place:

  • We will transfer your personal data. only in countries that ensure an adequate level of protection of personal data, according to the European Commission's assessments. For more details, see European Commission: Adequacy of the level of protection of personal data in non-EU countries.
  • where we use certain service providers, we may use specific contracts approved by the European Commission that provide the same level of protection as in Europe. For more details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • If we use US-based providers, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide a similar level of protection to personal data shared between Europe and the US. For more details, see European Commission: EU-US Privacy Shield.

Please contact us if you would like further information regarding the specific mechanism used by us when transferring your personal data. but personal character outside the EEA.

Data security

All the information you provide to us is stored on our secure servers. Information stored "at rest" on our secure servers is protected using industry-standard data encryption. If we have given you (or where you have chosen) a password that allows you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask that you do not share a password with someone else.

Once we have received your information, we will use strict procedures and security features to try to prevent your data from being accidentally lost, used or accessed. in an unauthorised way. Data transmitted between you as a user (End User) and Illingworth as part of the service are protected using industry-standard encryption methods. The data stored on our servers is protected by encryption at rest and state-of-the-art firewalls to prevent unauthorized access.

No personally identifiable data is stored on the end user's device. Two encrypted codes are stored on the end-user's device to facilitate login.

We have put in place procedures to deal with any suspicion of a personal data breach and will notify you. and any applicable regulator when we are legally required to do so.

Data retention

By law, we must keep basic information about you. (including contact, identity, financial and transaction data) for seven years after the end of the clinical trial for financial audit purposes.

In certain circumstances you may ask us to delete your data: see [Your Legal Rights] below for further information.

In certain circumstances, we will anonymize your personal data. (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely, without further notice to you.

Your rights Legal

In certain circumstances, you have the following rights under data protection laws in relation to your personal data. personal information.

  • Request access to your data (known as a 'data subject access request')
  • Request correction of the personal data we hold about you.
  • Request deletion of your personal data. personal
  • Object to the processing of your personal data. When we are relying on a legitimate interest (or that of a third party) and there is something about your situation. which makes you want to object to processing on this ground, as you feel that it affects your fundamental rights and freedoms
  • Request the restriction of the processing of your personal data. personal information.
  • Request the transfer of your personal data. personal information to you or to a third party
  • Withdraw your consent at any time where we rely on consent to process your personal data. personal

You may exercise any of these rights at any time by contacting us at 1 Pinehurst Road, Farnborough GU14 7BF OR PatientGO@illingworthresearch.com

Gloss

Legal basis

Consent means the processing of your personal data. in case you have indicated your personal consent. by a statement or you have clearly opted for processing for a specific purpose. Consent will only be valid if it is a freely expressed, specific, informed and precise indication of what you want. You can withdraw your consent at any time by contacting us.

EEA stands for European Economic Area.

Legitimate interest means our business's interest in conducting and managing our business to enable us to provide you with the best service/product and the best and safest experience. We make sure to consider and balance any potential impact on you. (both positive and negative) and your rights before processing your personal data. for our legitimate interests. We do not use your personal data. for activities where our interests are outweighed by the impact on you. (unless we have your consent or otherwise have an obligation or permission under the law). You can obtain further information about how we assess our legitimate interests in relation to any potential impact on you. in terms of specific activities, by contacting us.

The performance of the contract means the processing of your personal data. where it is necessary for the performance of a contract to which you are a party or to take steps at your request. before concluding such a contract.

Compliance with a legal obligation means the processing of your personal data. personal data if this is necessary for compliance with a legal obligation.

Third parties

Internal third parties

Other companies in the Illingworth Group that act as joint controllers or processing entities and that are based in Spain, France, Italy, Australia and the United States of America and provide IT and systems administration services and undertake reporting to management.

External third parties

Service providers acting as processing entities providing IT services and systems administration services.

Professional consultants acting as processing entities or joint controllers, including lawyers, bankers, auditors and insurers providing consultancy, banking, legal, insurance and accounting services.

Service providers who act as processing entities that provide you with travel, accommodation and transportation as part of the services.

UK Revenue and Customs, regulators and other authorities acting as processing entities or as a base of associated controllers in the United Kingdom who require reporting of processing activities in certain circumstances.

Your rights Legal

You have the right to:

  • Request access to your data (commonly known as a 'data subject access request'). This allows you to receive a copy of the personal data we hold about you. and check whether we are processing them legally.
  • request correction of the personal data we hold about you. This allows you to correct any incomplete or inaccurate data we hold about you, although we may need to verify the accuracy of any new data you provide to us.
  • Request deletion of your personal data. personal information. This allows you to ask us to delete or remove personal data where there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove your personal data. where you have successfully exercised your right to object to processing (see below), where you may have processed your personal information. unlawfully or if we are obliged to delete your personal data. to comply with local laws. Please note, however, that we may not always be able to comply with your request. for specific legal reasons of which you will be informed, if any, at the time of your request.
  • you object to the processing of your personal data. If we are relying on a legitimate interest (or that of a third party) and there is something about your situation. which makes you want to object to the processing on this ground, as you feel that it has an impact on your rights and freedoms. Fundamental. In some cases, we can demonstrate that we have compelling legitimate grounds to process your information. that overrides your rights and freedoms.
  • solicitați limitarea prelucrării datelor dvs. cu caracter personal. Acest lucru vă permite să ne cereți să întrerupem prelucrarea datelor dvs. cu caracter personal în următoarele situații:
    • dacă doriți să stabilim acuratețea datelor;
    • în cazul în care utilizarea de către noi a datelor este ilegală, dar nu doriți ca noi să le ștergem;
    • în cazul în care aveți nevoie să vă păstrăm datele, chiar dacă nu ne mai sunt necesare, deoarece aveți nevoie de acestea pentru a demonstra, exercita sau apăra revendicări legale; sau
    • v-ați opus utilizării de către noi a datelor dvs., dar trebuie să verificăm dacă avem motive legitime prevalente pentru a le utiliza.
  • solicitați transferul datelor dvs. cu caracter personal către dvs. sau către o terță parte. Vă vom furniza dvs. sau unei terțe părți pe care ați ales-o datele dvs. cu caracter personal într-un format structurat, utilizat în mod obișnuit, care poate fi citit automat. Rețineți că acest drept se aplică numai informațiilor automatizate pentru utilizarea cărora ne-ați dat inițial consimțământul sau în cazul în care am folosit informațiile pentru a încheia un contract cu dvs.
  • vă retrageți consimțământul în orice moment în cazul care ne bazăm pe consimțământ pentru a prelucra datele dvs. cu caracter personal. Cu toate acestea, acest lucru nu va afecta legalitatea oricărei prelucrări efectuate înainte de a vă retrage consimțământul. Dacă vă retrageți consimțământul, este posibil să nu vă putem furniza anumite produse sau servicii. Vă vom informa dacă acesta este cazul în momentul în care vă retrageți consimțământul.

Descrierea categoriilor de date cu caracter personal

  • Date de identitate: prenumele, numele, numele de fată, numele de utilizator sau un identificator similar, starea civilă, funcția, data nașterii, sexul, informațiile de pe pașaport, inclusiv numărul, numele, țara emitentă și data expirării.
  • Date de contact: adresa de domiciliu, adresa de e-mail, numerele de telefon și datele persoanei de contact în caz de urgență.
  • Date financiare: date privind conturile bancare și cardurile de plată.
  • Date despre tranzacții: include detalii despre plățile către dvs. și detalii despre solicitările din aplicație.
  • Date despre dispozitiv: includ tipul dispozitivului mobil pe care îl utilizați, un identificator unic al dispozitivului (de exemplu, numărul IMEI al dispozitivului dvs., adresa MAC a interfeței de rețea wireless a dispozitivului sau numărul de telefon mobil utilizat de dispozitiv),] informații despre rețeaua mobilă, sistemul de operare al telefonului dvs. mobil, tipul de browser mobil pe care îl utilizați și informații despre setarea fusului orar.
  • Date despre conținut: includ informații stocate pe dispozitivul dvs., inclusiv fotografii, videoclipuri sau alt tip de conținut digital;
  • Date despre profil: includ numele dvs. de utilizator și parola, istoricul solicitărilor în aplicație, preferințele dvs. și feedback-ul furnizat.
  • Date de utilizare: includ detalii despre utilizarea de către dvs. a oricărei dintre aplicațiile noastre sau despre vizitele dvs. pe oricare dintre site-urile noastre, inclusiv, dar fără a se limita la, date despre trafic și alte date de comunicare, indiferent dacă acest lucru este necesar în scopurile noastre proprii de facturare sau în alt scop și resursele pe care le accesați.

Date din categorii speciale

Acestea vor include toate informațiile pe care ni le furnizați care se referă în mod specific la o solicitare pe care o faceți în cadrul aplicației (cum ar fi o solicitare de transport sau cazare) și pot include detalii despre rasa sau etnia dvs., convingerile religioase sau filosofice și informații despre sănătatea dvs.