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About Us

About Illingworth...

A unique combination of services to enhance the clinical trial experience for participants, families, caregivers and sites.

Illingworth Research Group provides a range of patient and site-focused clinical services to the pharmaceutical, healthcare, biotechnology and medical device industries. These include Mobile Research Nursing and Patient Concierge Services.

We are an exceptionally dedicated, global team with experience across all study phases and in a diverse range of therapeutic areas. We have grown organically over our 20+ year history, and now offer our services in over 45 countries worldwide.

The company is structured so that we’re able to provide bespoke services to meet the unique needs of a specific clinical trial and the sponsor’s requirements. We’re built to deliver strategic insight, high caliber people, flexibility, quality and highly motivated, high performing teams. From the start we’ve focused on attracting, training, resourcing and retaining the best talent in the industry – resulting in remarkable customer loyalty.

The Illingworth team aims to offer open, honest channels of communication and a flexible, supportive approach, with services designed to enhance the clinical trial experience for patients, families, caregivers and sites.

Our Management Team

Adrian McDonald

Director, Site Augmentation
Adrian joined Illingworth research group in 2016 as an Off-site Research Nurse. In 2022, Adrian moved into his current role, overseeing the strategy and implementation of a robust Site Optimization and engagement campaign, working closely with multiple customer, site and internal stakeholders. Adrian pulls on his 17 years of experience across roles including Registered Nurse, Clinical Research Coordinator, Project & portfolio management and people management to strengthen Illingworth’s innovative Site Solutions offering that is tailored to the individual needs of each site, and in doing so, building trusting relationships with both sites and sponsors. Adrian has worked across multiple therapeutic areas, with a focus on Respiratory, General medicine and Neurology. Adrian continues to deliver Off-site Research nursing visits alongside his current role to maintain his nursing licensure, retain and understanding of the processes in place for delivery of these visits and their impact on the sites that the patients attend to ensure that Illingworth is continually assessing its processes to minimize site burden when utilizing Illingworth’s services.

Becca Ruscoe

Senior Director, Global Operations
Becca joined Illingworth Research Group in 2018, having worked as a Project Manager, Associate Director supporting client accounts and Director managing operational and business change in this time. In her current role of Senior Director, Global Operations, Becca is accountable for the end-to-end delivery of the IRG Off-Site Nursing portfolio, ensuring high-quality, regulatory-compliant deliverables. Becca maintains her nursing registration and brings a unique mix of clinical, technical and leadership experience to her role, having worked in the clinical trial industry for over 15 years.

Ben Joel

Director, Business Strategy
Ben Joel joined Illingworth Research Group in 2020 as an experienced Proposal Manager with over a decade of experience writing proposals. After completing a degree in Business Studies, he started his career providing Investigator Meeting solutions, which led to proposal writing for CRO services. He now provides commercial oversight of Illingworth's services by designing commercial packages and pricing strategies ensuring cost-effective solutions for all of Illingworth's customers.